Resources

Video Hub

The power of artificial intelligence in IVR technology

Watch this short demonstration of  Teleware’s AI Interactive Voice Response (IVR) technology that leverages the power of natural language and conversational AI.

ConnectPro: Explore our informal contact centre

This video shows you our Microsoft Teams native informal contact centre in action and highlights some key features.

 

How AI can supercharge customer and employee experiences

Watch our video to discover how we can help your business deploy AI tools to supercharge customer and employee experiences alike.

Leveraging the power of AI in healthcare

Find out how our speech-enabled chatbot can be deployed in the healthcare industry to automate repetitive tasks like appointment booking.

Teams Dialler for Salesforce

Watch this short video to discover how our Microsoft Teams Dialler integrates seamlessly into Salesforce.

Teleware Tech Tip #20

In this Tech tip, Paul shows us how to share a post from Teams into Outlook!

Teleware Tech Tips #19

In this video Paul shows us how to share an email with an attachment straight into a Microsoft Teams chat.

Teleware Tech Tips #18

Its finally here! The new series of Teleware Tech Tips featuring Paul Davison. This week find out how to switch devices mid meeting, with ease.

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