Teleware AI voice agent uses natural language for customer interactions, making AI agent building simple with powerful features, easy customization, and control of interactions.
Agent Assist uses real-time transcription to capture call details and summarizes conversations into actionable insights, seamlessly integrating into CRM systems to reduce administrative workload and boost efficiency.
This video shows you our Microsoft Teams native informal contact centre in action and highlights some key features.
Watch this short video to discover how our Microsoft Teams Dialler integrates seamlessly into Salesforce.
In this Tech tip, Paul shows us how to share a post from Teams into Outlook!
In this video Paul shows us how to share an email with an attachment straight into a Microsoft Teams chat.
Its finally here! The new series of Teleware Tech Tips featuring Paul Davison. This week find out how to switch devices mid meeting, with ease.
Have a PDF that needs editing but can’t do make changes in Adobe?
Watch this Top Tip from our Microsoft expert, Alex, to find out how to edit a PDF file within Microsoft Word.
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