Teleware365 - Teleware

Helping businesses optimise Microsoft 365.

Welcome to Teleware365

We focus on helping customers get more from their Microsoft 365 investment. As users of Microsoft 365 ourselves, we know how good it is at enabling employee collaboration. But it isn’t always easy to get employee buy-in, high adoption rates and to get the most out of your technology investment.

At Teleware365 we believe that with the right training and support, we can turn all your employees into technology advocates. And with our AI and automation services, we can get your entire business working more productively.

By working with Teleware365, your company will be able to:

Harness game-changing productivity improvements
Ensure enhanced employee collaboration
Provide an optimised return on technology investment

Optimised technology for greater business benefits

Whether you want to buy Microsoft 365 licences more efficiently, or you’re looking to optimise the Microsoft technology you already have, at Teleware365 we ensure your business:

Reduces the time spent on mundane processes through greater automation
Realises greater productivity benefits
Improves employee experience and satisfaction scores
Improves business agility
Increases adoption rates
Reduces IT expenditure

Teleware’s in-house team can also integrate bespoke communications software into your Microsoft solution for even greater capability.

Migration and security

According to GOV.UK, 32% of UK businesses suffered a cyber-attack or data breach in the last 12 months. It’s more important than ever to ensure your cloud migration plans are robust and that you have a partner who can help ensure your plans are executed perfectly and your cloud security is in place and managed effectively.

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Managed IT services for a Modern Workplace

Managed IT from Teleware365 helps you create a Modern Workplace with all the vital functions your business needs to grow. It incorporates a service desk, support services, centralised device management, and managed security services incorporated into a single package. This is charged on a simple cost per month basis, creating the ultimate managed IT service.

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Microsoft adoption

We are super-focussed on creating genuine, long term user adoption beyond using Teams for video calls and Instant Messaging. Our training and development tools are designed to meet the different learning styles and requirements of all your employees. This helps us turn employees into advocates who understand the technology they have access to, are knowledgeable about how it works and have all the support they need to do even more amazing things with it.

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The power of automation

At Teleware365 we help clients define and deliver automation technology and business process automation into their business.

Our automation goals for your business are to:

Make automation easier and stress-free
Automate processes to free up employee resources
Create bots with your business in mind
Provide you with access to automation experts, on hand to ensure all your automation projects are delivered to your requirements
Increase employee productivity through automation technology and processes

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Advanced services

Teleware365 is about more than Microsoft. With our advanced services, you can add additional communication software into your business, giving you that that extra edge. These include:

Re:Call, a second number mobile app
Cloud Contact Centre, with native Microsoft Teams integration
SIM-based mobile call recording
Direct Routing, helping move your telephony infrastructure into Teams